Data We Hold And Why
We keep the data we collect narrow and tied to running your account. When you register, we record your name, mobile number, date of birth and the wallet number you pay from, so a bKash, Nagad or Rocket transfer can be matched back to you when
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it lands. Payment records, meaning the amount, the sending wallet, the reference number and the time, sit next to your account wallet so a disputed transfer is traced rather than argued about. Device details such as the handset and browser you sign in from help us
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catch a login that does not look like yours, and we may ask for a fresh code on your mobile before letting it through. We do not sell your data and we do not hand account details to advertisers. Providers who run parts of the lobby
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see only what their task needs. Details may be passed on where a lawful request requires it, or where we have to act on fraud and multiple-account use. Retention depends on the record type: payment history is kept longer than marketing preferences, and you can ask
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us to correct or delete what we no longer need. Access and eligibility depend on your local law and eligible regions, and that rule applies to these records as well.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.